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The
Company - Pinewoods Technology Services FZE (Dubai
U.A.E) under the Trade Name - Selfdrive.ae will be
officially Interpreted / titled as Selfdrive for this
agreement. This instrument is a contract and governs the
legal relationship between Selfdrive and the Hirer /
Renter.
The terms and conditions below govern
your use of and access to, selfdrive's service and
contain conditions, imitations and exclusions that might
apply to you. Please read them carefully and keep them
safe for your future reference. |
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Selfdrive Mobility operates as an aggregator, collaborating with automobile dealerships, car rental, and leasing companies to host their fleets on its platform. Selfdrive Mobility does not own any of the vehicles rented or leased through the platform. The terms and conditions outlined by Selfdrive Mobility apply for the duration of the client's reservation. In the event of any defaults or disputes, Selfdrive Mobility authorizes its partners, suppliers, or vendors to take appropriate legal action as necessary.
Country-specific domain extensions are used solely for domain representation and are associated with their respective legal entities
. |
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Definitions |
1)
|
"Selfdrive"
refers
to the provider of the car rental services via mobile
application and the ecommerce platform with its
associated services. |
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2)
|
"Hirer" represents renters, driver, customer,
client, lessor, or any corporate entity such as company,
partnership, trust, sole partnership that avails the
service of selfdrive for renting a car on a daily,
weekly, monthly and yearly (lease) basis bound by the
terms and conditions mentioned herein below |
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3)
|
"Booking/
Reservation" represents a booking made by the
hirer using the selfdrive mobile application (IOS |
Android | Mobile Site | Progressive Web Application
(PWA)) or the platform availing the services pursuant to
the below terms and conditions subject to successful
payment confirmation. |
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4)
|
"Booking
Confirmation" refers to any electronic
communication (E Ticket) issued to the hirer by
selfdrive upon a successful booking after payment
confirmation with all the relevant details related to
the booking with the terms and conditions agreed by the
hirer. |
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5)
|
"Partner/Affiliate
Partners" represents a company or an
organization including a car dealership, car leasing or
a car rental company, the principal supplier of the
vehicle to the hirer and the beneficial owner of the
vehicle supplied. |
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6)
|
"Rental
Agreement/ Lease
Agreement" refers to the rental/lease
contract between the hirer and the partner for the
vehicle provided as part of the rental during the
vehicle handover for the rental period opted by the
hirer. |
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7)
|
"Vehicle" refers to the car or any other
vehicle rented pursuant to a booking that has been
rented to the hirer and includes its parts, components,
accessories and contents supplied by selfdrive or its
affiliate partners. |
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8)
|
"KM
Allowance" refers to the permissible kilometers
allowed per day (Daily & Weekly) or per month for
Monthly, Micro lease and leasepro bookings during the
rental period as agreed and accepted during the booking. |
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9)
|
"Excess
KM" refers to any additional kilometers driven
more than the permissible kilometer as agreed during the
booking confirmation, during the rental period or at a
time earlier in the event of the early termination |
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10)
|
"Early Termination" refers to an event in which
the hirer is terminating the contract prior to the
actual end date and is subject to early termination
charge. |
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11)
|
"Early Termination
Charge" refers to the penalty incurred by
the hirer due to the event of terminating the contract
prior to the actual end date. |
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12)
|
"Convenience
Fee" A Non-Refundable per transaction fee
charged on all Monthly/Micro lease/Personal Leasing
reservations/booking including extensions processed
through the Call Center, Mobile Application, Website
and/or any other mode independent of any other
additional charges. |
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1.
Insurance
|
1)
|
Comprehensive
insurance is provided subject to current
U.A.E. Law. The hirer is liable for the
insurance excess of AED 1500/- to AED
5000/- varies per car category. Excess
amount for Hatch Back and Sedan AED 1500
- 2500/-, SUV AED 2000- 2500/-, Luxury
cars such as BMW will have minimum
excess of AED 2500 - 5000/- against
claims resulting from each and every
accident including (hit-and-run)
reporting you at fault/ unknown (as
evidenced by a Police report). This can
be waived off by purchasing SD Protect
while making the booking. A fixed admin
fee of min. AED 75/- to max AED 1500/-
per month will be charged as per the car
model. Police Report is mandatory to
claim the insurance
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2)
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The
Hirer shall not
act in any way that would invalidate the
risk or increase
the cost of
insurance in respect of the vehicle. In
the event of breach
of this clause
the hirer is liable to pay the company
for all loss, damage,
costs and
expenses which arises therein. Hirer
will not do anything
that may prejudice
any warranty or Maintenance contract
given by the
manufacturer of the
vehicle. |
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2.
Kilometers Allowance |
1)
|
Kilometers are limited to 250km per day,
1500km per week & 3000km to 5000 km per
month depending upon the car selected
(Refer to the E ticket for exact
details) and for Price Lock Option i.e.
More than 1 month booking it will be
3000km per month or can offer Unlimited
Mileage on selected Rentals
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2)
|
Hirer
agrees to maintain within the agreed and
allowed kilometers as per the booking
confirmation. In the event if the hirer
has exceeded the agreed kilometers, each
additional kilometer will be charged at
AED 1 to AED 10 based on the car model
(refer to the e ticket shared for actual
details). In the event of an early
return, the excess kilometers will be
charged as per the duration of the
return based on the allowed kilometers
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3.
Maintenance |
1)
|
It includes
routine servicing at 1,500 Km (1st
Service), oil change at every 5,000 Km,
and major servicing at every 10,000 Km
or at every six months whichever comes
first.
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2)
|
All Cars Needs
to be serviced with regular intervals
12000km or 2 years. Unless the car
issues a service warning. It's the
responsibility of the hirer to request
for servicing using the appropriate
means. Any delay in requesting for the
servicing leading to the damage/breach
of warranty will be the hirer's
liability.
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3)
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The customer
shall not have the vehicle serviced,
maintained, repaired with any other
third parties.
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4.
Replacement Vehicle/s
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1)
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In the event of routine
service (Downtime of more than 24
hours),maintenance and / or breakdown a
replacement vehicle of similar category
nearest in size and amenities to the
hired one, as is possible, will be
provided at no extra cost subject to the
availability.
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2)
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The company
reserves the right
to recall the rented car by the hirer
due to Vehicle End of
service, Expired
warranty, Expired Vehicle License /
Plate registration /
Insurance or any
other subject matter to which the car is
in a non-drivable
state (or) a
recall of the car has been requested by
the manufacturer.
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3)
|
In the above
case selfdrive and
its partner will provide an alternative
option to maintain
the basic level
service contract. |
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4)
|
In case the
Hirer refuses to
accept the replacement car provided the
contract will be
considered
terminated under Daily, Weekly & Monthly
Subscription
bookings. In case of a
Leased cars under Micro lease / Lease
Pro this will be
treated as early
termination & standard termination
charges will be
applicable. |
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5.
Accidents |
1)
|
In the event of
any damage or
accident to the car, police must be
called before the
vehicle is moved and a
police report and a repair slip must be
obtained. Should
these documents
failed to be obtained, then the Hirer is
responsible for all
damages
incurred. It is the hirer's
responsibility to obtain this
document.
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6.
Traffic Violations &
Salik |
1)
|
All costs
incurred as a result
of Fines or Salik or other Penalties
(imposed by traffic
police or any other
legal authorities) taking place during
the Rental usage will
be Hirer's
responsibility and would be recovered
accordingly. Company
reserves the
right to charge the credit card to cover
the above said
non-rental charges
and an email with the supporting
document will be shared to
the registered
email ID. |
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2)
|
There will be a
Flat Fee of AED
50 for fines below AED 350 and Flat 15%
for fines above AED
350 additional
admin fee on top of traffic fine charges
and AED1/- on top
of each Salik
charge. |
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3)
|
In the event of
traffic
violation where car impound fine is
imposed the total amount
of such a fine
plus the admin fee will be charged &
paid direct to the RTA.
In case of
black points, where the hireris required
to visit the police
station or any
other concerned authority to clear the
fine and transfer the
back points,
the hirer is required to complete the
same within 2 hours
from the time of
receiving the details.Failing to do so
will lead to the
disruption of the
service with the maximum extent of
contract terminationwith
the necessary
charges applied or vehicle
immobilization. Selfdrive will
charge AED100 per
day as late fine for each day till the
black points are
transferred and fine
is removed. Also, in the event where
Black points and Car
impound is filed
Selfdrive reserves the right to
discontinue the agreement
with immediate
effect with necessary charges and
penalties applied& or
force collect the
car to safeguard its assets.Service
continuity is a sole
discretion of
Selfdrive and/or its affiliate partners. |
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7. Fuel,
Water, Oil &
Tire Pressure |
1)
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Special or
Unleaded fuel is to
be used |
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2)
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20% admin fee is
will be charged
to the refueling cost. |
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3)
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It is the
responsibility of the
hirer to check water and oil levels as
well as tires
pressure from time to
time and keep it maintained at such
levels as is expected as
per the make of
the car. Any kind of Damage or Puncture
to the tire will be
billed to Hirer
and the hirer is authorized for any
change the tire as per
the OEM brand,
make and specification only.In case of
any deviation is
being notice at the
time of vehicle return, the hire will be
charged accordingly
as invoiced by
the partner. |
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8.
Vehicle Condition &
Tinting Glass |
1)
|
The Hirer must
keep the hired
vehicle in a clean, safe, and sound
condition to avoid any
additional
charges pertaining to the cleaning of
the vehicle at the
time of vehicle
return. |
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2)
|
Tinting of
vehicle's window
glass is not permitted for rented
vehicles, a fine of
AED10,000/- would be
imposed on violators/offenders who would
be held responsible
for the same.
|
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9.
Vehicle check-in |
1)
|
Hirer must
inform Selfdrive or its associate
partners, before hiring,
of his intention
to return the vehicle at another premise
or other Emirate,
and must define
the date and time otherwise excess days'
charge shall be
imposed on him. Any
Change in return location other than the
location selected
at the time of
the start of the rentals will be a
chargeable service. |
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2)
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At the time of
vehicle's off-hire, the cost of any
un-reported damage/s as
well as damages
with no police report/s, would be fully
charged to hirer's
account |
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10.
Driving License |
1)
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UAE
Driving license is a must for all
residents, while
international driving
license is required from visitors
(excluding visitors from
European Union &
other countries as per declaration
#126/2008), GCC Residents
can drive with
their GCC Driving License. Driver's
License needs to be min
of 6 months old
or the hirershould have a valid home
country driver's
license, valid for 2
years. If not, the hirerwould be liable
for 10% of the total
damage cost +
insurance excess. |
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|
GCC
Driving License |
126 Rule
2008
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|
No. |
Rule |
Remarks |
1
|
Resident
Customers
|
Any
Resident Customer must hold
a local driving
license |
2 |
Visitors
(visit Visa) |
All
visitors from the below countries are
allowed to drive in the UAE with their
local valid driving license UK, USA,
France, Japan, Belgium, Holland,
Switzerland, Denmark, Austria, Ireland,
Sweden, Greece, Germany, Italy, Norway,
Turkey, Canada, Poland, Republic of
Korea, Finland, Republic of South
Africa,Australia, New Zealand and
Romania Note: The Customer must hold
the same Passport and Driving license of
the same country |
3 |
Visitors
from Korea, Japan, Turkey & Greece |
Visitors
from the
Republic of
Korea, Japan, Turkey and Greece are
requested to have a
translation of their
licenses approved by the Council /
Embassy. |
4 |
Visitors
(other countries) |
Visitors
from other countries
must bring their
International Driving License to be able
to drive in the UAE
|
5 |
GCC
Visitors (GCC Original ID)
|
Visitors of
GCC Origin are
allowed to drive
with their GCC driving licenses in the
UAE |
6 |
GCC
Visitors ( Foreigner ID)
|
Visitors
from GCC countries, who are not of GCC
origin, are allowed to drive with their
GCC Driving license only if their
residence visa in GCC country/s is still
valid
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11.
Payment & Deposit
|
1)
|
After Successful
booking, an E ticket will be sent to the
registered email Id
and SMS will be
shared to the registered Mobile number
as payment
confirmation. |
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2)
|
Payment terms are negotiated at the time of rental, with credit and debit cards accepted. All rental charges, including any additional fees and a non-refundable convenience fee of up to AED 249 will be charged based on the car model and the service type (Refer to Fees & Charges for details), must be paid in advance. Additionally, a pre-authorization or charge for a security deposit is required to confirm the booking. |
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3)
|
Payment terms are
negotiated at the time of Rental where
credit card / Debit
Cards payments
are accepted. Rental charges will be
collected in advance
and a
pre-authorization / Charge for security
deposit is
applicable to confirm a
booking. |
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4)
|
Hirer must be the
holder of the credit/debit card utilized
for the transaction
and the hirer
must be present at the time of
collection at the rental
counter or upon
delivery to execute the agreement.
Failure to adhere to the
cardholder
policy shall result in the cancellation
of the reservation
with 10 % of the
total invoice values as cancellation
fee. Any remaining
balance will be
transferred as selfdrive credits which
is to be claimed by
the hirer by
logging into the Selfdrive mobile
application
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5)
|
The
hirer must have the
adequate credit limit to cover a
minimum deposit ranging
from AED 1500
to AED 7500, depending on the
leased/renter car
model.
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6)
|
The deposit
shall be a Pre
Auth / a Charge in the hirer's credit /
debit card and is
intended to cover
the potential traffic fines & minor
vehicle damages up to
the cost of the
repair. |
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7)
|
Late
Payment Charges: In the
event of
payments not received for extension of a reservation Min
Late payment charge
of AED 100 per
month on all the late payment Invoiced months will be
applicable. |
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8)
|
In case
of a payment default or a payment failure, selfdrive
and/or its associated partner reserves the right to
implement any measures leading to the immobilization of
the vehicle to recover the outstanding by giving
adequate notice. Remobilization of the vehicle will be
at a cost of AED 200 + VAT. |
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9)
|
The Hirer
hereby authorizes
selfdrive and its
affiliate partners to seize and/or take steps to seize
and/or authorize
another to seize the
subject matter rented and/or perform any act that is
necessary to retrieve
the subject
matter and thereafter repossess the subject matter by
gaining full physical
custody and
control of the rented subject matter, upon the hirer
commits and/or alleged
to have
committed an act, which was not subsequently rectified
within the time
period as notified by
the selfdrive or its affiliate partners, that repudiates
the contract
between the Selfdrive
and hirer. The Hirer further acknowledges that the
representatives of the
Selfdrive or its
affiliate partners have the full authority to accept the
delivery of the
subject matter
rented and the hirer irrevocably agrees to hand over
peaceful custody of
such subject matter
to the representative(s) of selfdrive or its affiliate
partners upon a
legitimate
representation is made to that effect. |
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12.
Booking Extension |
1)
|
An Auto
extention will be
triggered for all the rentals - Daily |
Weekly | Monthly on
the date of the
rental expiry as per the billing cycle
in the E ticket. It's
the hirer's
responsibility to inform Selfdrive team
using the Selfdrive
Mobile
Application - “Return” tab in my account
section maximum 24
hours prior to
the rental expiry. Selfdrive would not
process any claims
thereafter once
the invoice is generated from the auto
extention and will
not accept any
refund claims. |
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2)
|
It is the
hirer's responsibility
to ensure the extention or return of the
vehicle by
communicating with the
selfdrive team at least 24 hours before
the rental period
expires using the
selfdrive app or to the authorized call
center. Failure to
do so will result
in automatic extension of the rental as
per the original
booking duration
and type. |
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3)
|
No Refunds will
be processed
once the autoextention is processed. |
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13.
Offers |
|
All
offers are limited to
only to the 1st
reservation/1st Time
users and same offer
rates will not be
applicable on extension
of the reservation.
Offers are
limited to car models
and time and duration.
Selfdrive
reserves the right to
close the offer period
or close the
complete offer without
any prior notice. All
Extension will
be shifted to the new
rates post the offer
ends, except for
the bookings under the
Microlease | Leasepro
processed with
installment pre agreed
by selfdrive.
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Downpayment Offer :
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1)
|
Downpayment processed towards any car under this offer is Non-Refundable
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2)
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No Refund for Early return or cancellation of the booking processed under the downpayment offer
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3)
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Downpayment offer cannot be combined with any other offers (Coupon Code, Tactical Sale offers, Card offers etc.)
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4)
|
All other terms and conditions will follow the standard rental terms.
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5)
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Offer is subject to availability and selfdrive reserves the right to terminate this offer without any prior notice or information
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14.
Zero
Deposit Offer |
1)
|
This offer
is valid for a limited
period time and on
selected car models.
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2)
|
This offer
is Exclusively for Debit
and Credit Card Holders
Only.
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3)
|
At any
given time, the Debit
and/ or Credit Card
Holder must have enough
credit limit to cover
the Damages, Fine,
Salik, Dents, Penalty,
Fees, Fuel, Tire, or
losses, failing to do so
is deemed as breach of
contract and will be
termed as willful
defaulter.
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4)
|
Minimum
liability will be the
Security Deposit Amount
Mentioned prior to
booking the car and as
mentioned on the Invoice
(Eticket).
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5)
|
In case,
any scope of damage is
reported, Selfdrive
reserves the right to
Charge the Card Holder /
User with a Min Amount
of AED2500/- up to the
value of the damage as
per the details shared
by the partner on the
given card number. |
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6)
|
The card
holder authorizes
Pinewoods Technology
Services to Charge Min
Security Deposit to
cover any Damages, Fine,
Salik, Dents, Penalty,
Fees, Fuel, Tires or
Losses or total amount
whichever is higher to
its Card.. |
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7)
|
The Card
Holder also confirms
these charges to be
accepted and Indemnifies
that No card charge back
case will be filed or
claimed following the
Zero Deposit Offer.
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8)
|
8. Any One
who does not wish to be
a part of this offer
should reach out to the
company within 24hrs of
booking the car and
opt-out of the offer
before vehicle pick up
by sharing the details
of the bookings to
info@self-drive.ae.
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9)
|
All
standard terms and
conditions are
applicable as per the
rental agreement.
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15.
Cancellation Policy |
1)
|
All
cancellations will be
processed only via the
Selfdrive authorized
call center.
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2)
|
Refunds for the
reservations will be
issued if cancellations
are requested within 7
days of the initial
booking before the
vehicle pick up. Flat 10
% Cancellation fee will
be applicable in case of
cancellations due to
non-compliant in
providing the required
documents such as credit
card/deposit card copy
(as per the original
mode pf payment), or any
other required documents
as per the concerned
authorities for a
rental/lease contract
execution and change of
plans etc.
|
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3)
|
Refunds will be done
only through the
original mode of
payment. Itcan take up
to 45 days for the
refund transfer to
be completed. |
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|
|
16.
No
Shows/Lost Rentals: Prepaid Reservations
(Pay Online) |
1)
|
If
you fail to cancel your
reservation prior to the
Pick-Up Time and do not
collect the vehicle on
the Pick-Up Date, or if
you fail to comply with
the pick-up terms (refer
Rental Qualifications &
Requirements), we
reserve the right to
make a No Show/Lost
Rental Charge as full
rental amount.
|
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2)
|
If
no communication is
received from the
hirer's
end within12hrs from the
pick-up time, about
any change in
the reservation 100%
rental will be charged.
|
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|
17.
Early Return |
1)
|
Rental Refund is not
applicable in case of
an early return
on the cars. |
|
|
2)
|
Refund of down payment
is not applicable in
case of early
return of the car has
been under the
subscription offer.
|
|
|
3)
|
In
case of an early return
of a booking
processed under Express
Booking (Daily & Weekly)
| Microlease ( 1 to
12 Month
Subscription) | Leasepro
(Long Term Lease) |
Airport Rental,
standard early
termination penalty is
applicable (Refer to
Clause No 20) or a
differential pricing
penalty for the used
duration based on the
1st month non
discounted pricing will
be applicable. |
|
|
4)
|
All
Cars Exclusively
registered under Lease
Pro
will have the
early return penalty as
per the clause 31.
|
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18.
Late
Return Charge |
1)
|
Hirers are expected to
return the vehicle on
the same time
as per the vehicle
checkout signed at the
time of vehicle
pickup |
|
|
2)
|
1
Hour buffer time will be
permitted from the
time of actual
return time. |
|
|
3)
|
Any
delay further, Selfdrive
reserves the right
to charge a Late
return fee of min AED
50.00 to max AED
1000.00 or a min of 1
day rental + AED 250
admin fees to
compensate us in part
for
the costs we incur in
finding an alternative
vehicle to
satisfy our next booking
for your vehicle
and for our
administration costs in
contacting you to
return the
vehicle. |
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|
|
|
19.
Refund |
1)
|
All
refund claims need to be
processed via pre
approval from the
company. All the details
i.e. E-ticket,
Reservation Copy etc.
for the refund needs to
be mailed to
accounts@selfdrive.ae.
|
2)
|
All
refunds
will be
processed
to
Hirers
card as
per the
original
mode of
payment
only.All
Claims
and
refund
request
needs to
be
processed
within
60days
from
the date
of
reservation
or
payments
made. |
|
3)
|
All
deposit
refunds
will be
processed
with in
30
days and
upon
receiving
total
clearance
from
RTA in
regards
to any
traffic
fines or
Salik/tollcharges. |
|
|
20.
Terminations
-
Micro
Lease /
Lease
PRO /
Neos |
1)
|
All
3 Month,
6 Month,
12
Months
reservations
in
Microlease
and All
leasepro
reservations
-
12
Month,
24
Month,
36
Months
are
subject
to
an early
termination
penalty
of 2
Months
rental
charges
in case
of an
early
return
or
early
contract
closure. |
|
2)
|
All
Chevrolet
/ GMC /
Cadillac
leasepro
reservations
processed
for
12 Month
| 24
Month &
36
Months
are
subject
to early
termination
penalty
as per
the
below: |
|
Lease
Period |
Year of Early
Termination |
Early Termination
Charges |
1 |
Less
Than 1 (One) Year |
3
Months Lease
Charge |
2 |
Less
Than 1 (One) Year |
4
Months Lease
Charge |
2nd
Year
|
3
Months Lease
Charge |
3 |
Less
Than 1 (one) Year |
6
Months Lease
Charge |
2nd
Year
|
4
Months Lease
Charge |
3rd
Year
|
3
Months Lease
Charge |
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21.
Indemnification
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Without limiting the
generality or effect of
other provisions of this
Agreement, you
agree to indemnify, hold
harmless, and
defend us, our
affiliates,
licensees,
subcontractors, and
agents,
and each of our
or their officers,
directors, and
employees,
from and against any and
all
claims,
damages, losses, costs
(including reasonable
attorneys' fees), or
other
expenses that
arise directly or
indirectly
out of or
fromyour breach or
alleged
breach of this
Agreement/any clause or
part, including any
violation of the Code of
Conduct above; and
(b) your use of this
website
and engagement
in transactions on this
website including,
but not limited to, use
of
the Site
Materials. |
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22.
Delivery /
Collection of vehicles |
1)
|
Delivery
/
Collection of
vehicles is chargeable
and
varies according
to distance from/to Abu
Dhabi down Town
subject to a minimum
charge
of Dhs.30/- each
way. |
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2)
|
Prior
to
returning the vehicle
(Actual Rented Car /
Replacement Car), the
customer shall ensure
that
the vehicle is
clean, free from all
personal belongings and
waste materials and has
to
return the car
with the car with at
actual
fuel as
received. |
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3)
|
If
the returned
vehicle contains
customer belongings, the
same will be kept
in the lost and found
department and the
customer is liable to
collect the same
within 15 days from the
date
of such an
event. Hence Forward the
company and its
suppliers do not stand
liable towards any
losses incurred from the
same and would not
accept any compensation
claims. |
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23.
Airport
Surcharge |
|
All
Airport Parking charges
needs to be paid by
the hirer. In case the
payment is done by
selfdrive additional AED
25
will be charged
as Surcharge. |
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24.
Breakdown
Service |
|
Hirer will have to
contact
the partner
through the number
mentioned
in the
selfdrive mobile
application
after logging
into the profile or
through
the number
mentioned in the e
ticket.
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25.
Additional
Charges |
|
Additional charges shall
be
applicable to
the Hirer for Salik
(Dubai
Tollgate pass) at
Dhs.5/pass as well as
for
any other
additional requirements
of
Hirer and as per
the Law. It is the
responsibility of the
hirer to carry a baby
seat
as mandated by
the RTA and governed by
UAE
LAW to have
mandatory child / baby
seats. Any fines with
regards to the same will
be
charged to the
Renters accounts. |
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26.
Driving outside
UAE & Off-Road Driving |
1)
|
Our
vehicles are
not permitted
to be driven outside
UAE.
|
|
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2)
|
There
is an
exception as regards
Oman subject to
condition
that the vehicle
can be driven there with
our
prior written
consent. The granting of
this consent is our
discretion. We will
provide
the Hirer/s with
requisite documents
after
paying Oman
insurance coverage Fee =
AED500/week. |
|
|
3)
|
In
the event of
breakdown/accident,
Hirer is
responsible to
bring the vehicle to
Omani-UAE Borders at
his/its own costs. |
|
|
4)
|
Our
vehicles are
not permitted
to be used for Safari /
Fun-drive / Race /
Off roading /
Advertising /
Hiring / Leasing
/ Sub Leasing /
Contracting
/ 3rd party
Contracting and mobility
services / Loans /
Use for Loan Security /
Financial Rewards.
The Hirer will be held
liable to pay all
damages, necessary
repairs &
towing charges
if he failed to adhere
with
the same. |
|
|
27.
Usage of
Vehicles |
1)
|
Hirer
commits
and agrees that he
won't allow anybody to
drive
the rented
vehicle unless been
authorized by
selfdrive.ae |
|
|
2)
|
Hirer
undertakes
that neither he
nor any of the listed
additional drivers
will use the vehicle in,
Pushing, Pulling or
Towing objects, Races &
Fun
Drive, Rough
Roads & desert Safaris,
teach Driving, rent
the vehicle without
Selfdrive permission.
Hirers that fail to
adhere
to the same will
be held responsible &
liable
for all charges
resulting from damages,
penalties, fines &
other dues Hirer commits
that he/any
additional driver will
not
drive the vehicle
outside UAE except to
OMAN
if been
pre-approved as
specified
above. BMW Cars
are not permitted to be
driven out side of
UAE. |
|
|
3)
|
Smoking
including the use of
electronic smoking
devices
are not permitted
in any of the selfdrive
cars
|
|
|
4)
|
The
hirer agrees
to disclose the
location of the vehicle
upon
request and
allow the company or its
representatives to
inspect the vehicle at
all
reasonable times
and for that purpose to
allow entry into any
land /premise where the
vehicle is located /
stored. |
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|
28.
Minor Not
allowed to be a user |
|
Use
of website and services
of
booking / rental
/ driving of
selfdrive.ae is
available only
to persons who are above
the
age of 23 years
and max 65 years and can
form a legally
binding contract under
the
local Law. If you
are a minor i.e. under
the
age of majority
specified by Law of the
Land, you may use
Selfdrive only through a
parent or guardian,
but you are not
permitted to
subscribe to
the services yourself by
using the website
|
|
|
29.
We will
accept following currency towards
payment: AED only. |
|
30.
We expressly
state that we do not trade with
or provide services in/to OFAC and
sanctioned countries.
|
|
31.
The Hirer
must maintain a copy of
transaction records and other relevant
policies and rules.
|
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32.Disclaimers |
|
The
information contained in this website is
for
general
information purposes only. This website,
the
site materials,
and any product or service obtained
through
or in connection
with this website is provided by
selfdrive.ae and while we
endeavour to keep the information up to
date
and correct, it
is on an "as is" and "as available"
basis
without
representations or warranties of any
kind,
either express or
implied, about the completeness,
accuracy,
reliability,
suitability or availability with respect
to
the website or
the information, products, services, or
related graphics
contained on the website for any
purpose,
unless otherwise
expressly provided in a written,
agreement
with us to which
you are a party with regard to a
particular
product or
service. To the fullest extent
permissible
pursuant to
applicable law, we and our affiliates,
licensees, suppliers,
advertisers, and agents disclaim all
warranties, express or
implied, including, but not limited to,
implied warranties
of title, merchant ability, fitness for
a
particular
purpose, and non-infringement, unless
otherwise expressly
provided in a written, agreement with us
to
which you are a
party with regard to a particular
product or
service. In no
event will we be liable for any loss or
damage including
without limitation, indirect or
consequential loss or
damage, or any loss or damage whatsoever
arising from loss
of data or profits arising out of, or in
connection with,
the use of this website. Through this
website you are able
to link to other websites which are not
under the control of
selfdrive.ae. We have no control over
the
nature, content
and availability of those sites. The
inclusion of any links
does not necessarily imply a
recommendation
or endorse the
views expressed within them. Every
effort is
made to keep
the website up and running smoothly.
However, we and our
affiliates, licensees, suppliers, and
agents
do not warrant
that your use of this website or the
site
materials will be
uninterrupted, error-free, or secure,
that
defects will be
corrected, or that this website (or the
server(s) on which
it is hosted) or related software is
free of
viruses or
other harmful components. You
acknowledge
that you are
responsible for obtaining and
maintaining
all telephone,
computer hardware, and other equipment
needed to access and
use this website, and all charges
related
thereto. No
opinion, advice, or statement of us or
our
affiliates,
licensees, suppliers, agents, or
visitors,
whether made on
this website, in the site materials, or
otherwise, shall
create any warranty, unless otherwise
expressly provided in
a written, agreement with us to which
you
are a party with
regard to a particular product or
service.Your use of this
website is entirely at your own risk.
|
|
33.
|
By Using or continuing to use the site you agree to use of your information
(Including Sensitive Personal Information) in accordance with the Terms & Conditions
of Selfdrive which may be amended from time to time as per the legal requirement of
the Operational domicile. You also agree and consent to us collecting, storing,
processing, transferring and sharing information (Including Sensitive personal
information) related to you with third parties or service providers to execute the
services, including payments/details for the period of the service that you have
opted with Selfdrive in the operational domicile
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34.
|
In
the event a conflict arises between any
information posted
on this website, this Agreement, and/or
any
contract you
have with us, the terms of your contract
with us will
prevail over this Agreement and the
information posted on
this website, and this Agreement will
prevail over
information posted on this website. |
|
35.
Limitation of
Liability |
|
As a condition of your use of this
website,
you agree that
neither we, nor any of our affiliates,
licensees, suppliers,
directors, officers, shareholders,
employees, or agents,
will be liable to you, anyone claiming
for/through/under you
or in trust/as fiduciary for you or any
third party for any
direct, indirect, incidental, special,
exemplary, punitive,
or other damages under any contract,
negligence, strict
liability, or other theory/law, or
consequential loss of
profits, loss of earnings, loss of
business
opportunities,
lost data, interrupted communications,
damages, expense, or
costs resulting directly or indirectly
from
or otherwise
arising in connection with :
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|
36.
|
The
use of this website, including, but not
limited to, damages
resulting or arising from your reliance
on
this website or
any information or materials found on
this
website or
hyperlinked from this website, or the
mistakes, omissions,
interruptions, errors, defects, delays
in
operation,
transmissions, eavesdropping by third
parties, or any
failure of performance of this website.
2.
Government
restriction, strikes, war, civil
commotion,
terrorist
activities, any natural disaster or
force
majeure, power
failures, large increases in on-line
activity in a short
period of time (usage spikes), viruses,
catastrophic
hardware failures, attacks on our
servers,
fires,
earthquakes, floods, unusually severe
weather, or any other
condition beyond our reasonable control
limiting, preventing
or otherwise affecting either your
access to
or use of this
website or site materials or our ability
to
provide products
or services in connection with, or
reserved
or ordered
through, this website. |
|
37.
|
Loss of security of information you have
provided in
connection with your use of this
website, or
interception of
any such information by unauthorized
third
parties. |
|
38.
|
In
no event will the company or Its
suppliers
be liable to the
hirer in the contract, tort or otherwise
including any
liability or negligence. |
|
39.
For any
fair, wear and tear of the vehicle.
|
|
40.
For any loss
arising out of, any delay in or
failure to effect delivery of the
vehicle or
for any damage
incurred in the course of delivery |
|
41.
|
For
any events outside of the company's
reasonable control,
including but not limited to office
computer
system or
telecommunication failures, act of God
or
terrorismfor any
loss or damage which is not reasonably
foreseeable to the
hirer. |
|
42.
|
Your sole remedy for dissatisfaction
with
this website
and/or site materials contained within
this
website is to
stop using/choosing not to start using
at
all this website
and/or site materials, as applicable.
Your
use of this
website will be presumed and deemed to
be a
use after having
fully read, understood and accepted
these
terms and
conditions here in contained. |
|
43.
United Arab
of Emirates is our country of
domicile. |
|
44.
"Any dispute
or claim arising out of or in
connection with this website shall be
governed and construed
in accordance with the laws of UAE". |
|
45.
|
If
you use COMPANY Site, you are
responsible
for maintaining
the confidentiality of your account and
password and for
restricting access to your account from
any
devices, and you
agree to accept responsibility for all
activities that occur
under your account or password. |
|
46.
"We accept
payments online using visa and
Mastercard credit/debit card in AED (or
any
other currency
agreed)". |
|
47.
Availability of
this Website |
|
This
website is usually available 24 hours a
day,
7 days a week.
However, we retain the right to make
this
website
unavailable from time to time for any
reasonor no reason. We
shall not be liable for any damages
arising
from any
interruption, suspension, or termination
of
this website.
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