Fees & Charges
The more you take care of your rented car, the lesser you pay. To make sure our cars are always in a good condition, service fees are applicable and we want you to know exactly what you pay for.
- Rental
- Default in Payment/Unsuccessful Charge of Installment/Monthly Extension 150 for 3 days delay and for more than 3 days 250
- Late Return Fee 1 day rental/ 100 whichever is higher
- Prepone/Postpone Reservation 50
- Any Amendments to the Reservation/E-Ticket 50
- Change of Installment Date (on approval) 250
- Admin Fee on Rental Amount - Bank/Cash Transfer 50
- Return of Vehicle in Different Emirates 50
- Vehicle Recovery & Force Collection Charges 1,000
- Delivery & Collection Charges (all booking types) 50/ 100 per service as per location
- Failure to Update Expired Documents 150
- Security Deposit
- Refund to Same Credit/Debit Card Used Nil
- Refund to Renter’s Bank Account Only (if the registered credit/debit card used is cancelled - closure/cancellation letter from issuing bank is mandatory) 250
- Payment
- Request for Change of Credit/Debit Card Details 50
- Admin Fee on Rental Amount - Bank/Cash Transfer 50
- Cancellation
- Installment Cancellation After Charging 150
- Failure to Return Vehicle after Installment Cancellation Rental + 500
- Rental Extension After Installment Cancellation Daily Rental + 50
- Refund
- Cancelled by Selfdrive.ae & its Partners 100% Refund
- Cancelled by Customer before Collecting Vehicle 10% or 50 whichever is higher
- Cancelled by Customer after Collecting Vehicle No Refund
- Early Return No Refund
- Cancelled due to Incomplete Documents 10% or 50 whichever is higher
- Non-Rental
- Salik Usage per Trip 5
- Default in Payment/Unsuccessful Charge/Payment Decline of Salik 25
- Non-fueling of Vehicles on Return/End of Agreement Actual Fuel cost + 20%
- Return of Unclean Vehicle Actual + 15%
- Smoking Inside Vehicle 500
- Lost Keys Actual Cost of Key + 15%
- Tampering with Vehicle/Salik Tag/Vehicle Logos Actual + 150
- Drained Battery/Leaving the Headlights on (during site visit)Actual Cost + 15%
- Non-charging of Electric Vehicles when at or below 50 kms Driving Range 200
- Traffic Fines
- Fines less than 350 50
- Fines more than 350 15% of the Fine Amount
- Parking Outside of RTA Authorized Parking Zones 250
- Leaving Vehicle in Unsecured Place 250
- Accident
- Failure to Provide Police Report (within 2 days) of Incident 250
- Insurance Excess
- Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driver 3000 + 100% of the Total Claim Amount
- BMW - Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driver 5000 + 100% of the Total Claim Amount
- Other
- For any Legal Formalities, an Additional Fee will be Applicable. 15% of the Total Decline Amount + Any Legal Fees, Document Charges, Court Fees etc (as per actuals) Actual Charges + 15%
Copyright © 2023–2024. All rights Reserved. selfdrive.ae